Blog / October 29, 2026
Uber Eats alternativeAn Uber Eats alternative with 0% commission to the restaurant
Short answer: Uber Eats lists marketplace fees of 20% (Lite), 25% (Plus) and 30% (Premium) per order, plus a 7% Pickup Fee. On a $40 order that is $8 to $12. Ser.vi direct online ordering is 0% commission to you: the guest pays a flat 5% at checkout, and you pay no monthly fee. Uber's own commission-free option, Webshop, is 2.5% + $0.29 per order, paid by the restaurant. Ser.vi also puts your POS ($0 monthly software) and table QR ordering on the same menu. Keep Uber Eats for diners who find you in the app; move the ones who already know you to your own link.
Updated October 29, 2026 · Uber Eats fees read from merchants.ubereats.com/us/en/pricing on October 29, 2026
Ser.vi vs Uber Eats (published fees)
Uber Eats columns are what Uber publishes for US restaurants. The Ser.vi column is our pricing page.
| Ser.vi (direct) | Uber Eats Webshop | Uber Eats Marketplace | |
|---|---|---|---|
| What the restaurant pays per order | 0% commission | 2.5% + $0.29 order processing fee | Lite 20%, Plus 25%, Premium 30% Marketplace Fee (Lite from 15% in some cities); self-delivery 15% |
| Pickup orders | 0% commission; guest pays 5% | 2.5% + $0.29 | 7% Pickup Fee with validated in-store pricing, 10% without |
| What the guest pays | A flat 5% at checkout | The same fees as in the Uber Eats app, per Uber's help center | Uber Eats' customer fees, including a dynamic Delivery Fee |
| Monthly fee | $0 | None listed; maintenance and support fees waived "for now" | None listed; plan is a % per order |
| Needs an Uber Eats store | No | Set up in Uber Eats Manager; new merchants sign up with Uber Eats first | Yes |
| Delivery | Optional: DoorDash drivers dispatched automatically; fees go to the provider, from $6.50 + tip | Delivery through Uber's network available | Uber's network |
| POS included | Yes: integrated POS, $0 monthly software, on your existing iPad | No; orders arrive on your POS if it's integrated, or the Uber Eats tablet | No; tablet or POS integration |
| QR order-and-pay at the table | Yes, same menu as POS and online | Not listed | N/A |
| Diner discovery in the Uber Eats app | No | No | Yes, ranking varies by plan, ratings and ads |
Uber Eats: merchant pricing, Webshop page and the merchant terms fee table, read October 29, 2026. US pricing only; Uber says fees may differ by market regulation, and Plus orders to Uber One members carry an extra 5%. Your Uber Eats order form may differ, so check yours. Uber Eats is a trademark of its owner; Ser.vi is not affiliated with Uber. Ser.vi: our pricing page.
The math on 600 orders a month
Take a restaurant with 600 online orders a month at $40, or $24,000 in online sales. Here is what the restaurant pays on each channel at Uber's published US rates:
| Channel | Restaurant pays per $40 order | Per month (600 orders) |
|---|---|---|
| Uber Eats Premium (30%) | $12.00 | $7,200 |
| Uber Eats Plus (25%) | $10.00 | $6,000 |
| Uber Eats Lite (20%) | $8.00 | $4,800 |
| Uber Eats self-delivery (15%) | $6.00 | $3,600 |
| Uber Eats pickup (7%, validated pricing) | $2.80 | $1,680 |
| Uber Eats Webshop (2.5% + $0.29) | $1.29 | $774 |
| Ser.vi direct ordering (0% commission) | $0.00 | $0 |
On Ser.vi, the guest pays $2.00 (5%) on that $40 order, which covers card processing and the platform. The restaurant pays $0 in commission and $0 in card fees on online orders. Delivery, when you offer it, starts at $6.50 plus tip and goes to the delivery provider.
Read that honestly: Webshop is already far cheaper than the marketplace. If you want to stay inside the Uber Eats stack and you are fine paying 2.5% + $0.29 per order yourself, it is a real option. Ser.vi is the better fit when you would rather the guest cover the online fee, you don't want your direct ordering tied to an Uber Eats account, and you want your POS and table QR ordering on the same menu with $0 monthly software. See who pays the online ordering fee.
Keep Uber Eats for discovery, move your regulars direct
Uber Eats still earns its fee when
- A diner who has never heard of you finds you inside the app. That is demand you don't already have.
- You want Uber One members and in-app ads, which Uber ties to the Plus and Premium plans.
- You are new to delivery and want Uber's network without setting anything else up.
Use Ser.vi for the orders you already earn
- Regulars, Google searchers and people who would have called: send them to your own branded storefront at 0% commission to you.
- Capture customer info with opt-in permission and build your own list.
- Offer delivery without marketplace commission: Ser.vi sends DoorDash drivers, from $6.50 plus tip, paid to the provider.
- Run your POS on your existing iPad with $0 monthly software, and QR order-and-pay at the table on the same menu.
How to move orders off Uber Eats without losing them
- Pull your Uber Eats statements. Note your plan, your order count, average order and what you paid in fees last month.
- Book a 20-minute demo. We put those numbers next to Ser.vi's fees and show online ordering, POS and QR ordering on one menu, with a free marketing report.
- Go live on your own link. We guarantee a 1-week setup from the time we receive all required information from you.
- Point your "Order" buttons at it. Your Google Business Profile, website and social links should send guests to your storefront, not the app.
- Tell your regulars. A card in every bag and a line on your receipts moves repeat guests to the channel where you keep the order total.
Questions restaurants ask
- How much commission does Uber Eats charge restaurants?
- On merchants.ubereats.com/us/en/pricing (read October 29, 2026), Uber Eats lists three US marketplace plans: Lite at a 20% Marketplace Fee, Plus at 25% and Premium at 30%, each with a 7% Pickup Fee when you validate that in-app pickup prices match in-store prices (10% without that, per the footnote). Lite starts at 15% for delivery in some cities, including New York, Los Angeles, San Francisco, Seattle and Washington, DC. Self-delivery with your own staff is 15%. Plus and Premium start with a 0% intro rate for 30 days.
- Is there a commission-free alternative to Uber Eats?
- Yes. Ser.vi direct online ordering is 0% commission to the restaurant: the guest pays a flat 5% at checkout, and the restaurant pays no monthly fee. Uber also sells its own commission-free option, Webshop, at 2.5% + $0.29 per order paid by the restaurant. Both are for orders you send to your own link; neither replaces discovery inside the Uber Eats app.
- What is Uber Eats Webshop and what does it cost?
- Webshop is Uber's online ordering site for your own website and social links. Uber's pricing page lists it at a 2.5% order processing fee + $0.29 per order. Uber's help center says it is waiving website maintenance, delivery fulfillment and support fees "for now", that customers pay the same fees they would in the Uber Eats app, and that there is no long-term commitment. Uber's Webshop page says you set it up in Uber Eats Manager and that new merchants first sign up with Uber Eats.
- How is Ser.vi different from Uber Eats Webshop?
- Who pays, and what comes with it. On Webshop the restaurant pays 2.5% + $0.29 per order and works inside an Uber Eats account. On Ser.vi the restaurant pays 0% commission and the guest pays a flat 5% at checkout, with no Uber Eats store needed. Ser.vi also includes an integrated POS with $0 monthly software and QR order-and-pay at the table on the same menu.
- Should I leave Uber Eats completely?
- Usually not. Uber Eats is useful when a diner who has never heard of you finds you in the app. Keep it for that if the math works for you. Move the guests who already know you, like regulars, Google searchers and people who would have called, to your own ordering link, where you pay 0% commission on Ser.vi instead of 20–30%.
- Can I still offer delivery without Uber Eats?
- Yes. Ser.vi can take delivery orders on your own storefront and automatically send DoorDash drivers to pick them up. Delivery fees go to the delivery provider, starting at $6.50 plus tip. For comparison, Uber lists Uber Direct, its delivery-only service for your own website, as starting at $7.99 per delivery.
- How much does Ser.vi cost?
- Online ordering: 0% commission to you and no monthly fee; the guest pays 5% at checkout. POS: $0 monthly software on your existing iPad (iPadOS 15 or later); staff-entered POS orders are 3.0% + 20¢, paid by the restaurant by default, and you can pass that to customers with a cash discount program. Optional Ser.vi hardware is charged separately and offered on terms. Optional marketing plans are $249, $449 and $749 a month. See pricing
See what you'd keep on direct orders
Bring last month's Uber Eats statement to a free 20-minute demo. We'll put your order count and average order next to Ser.vi's fees and show online ordering, POS and QR ordering on one menu. No credit card, no obligation.
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