Blog / August 21, 2026
Zero-commission online orderingA DoorDash alternative with 0% commission
Delivery apps typically charge 25–35% commission and keep the customer. Ser.vi lets you take orders on your own branded storefront at 0% commission — and you still can dispatch DoorDash drivers when you need delivery.
Ser.vi vs DoorDash, Uber Eats & Grubhub
Why restaurants move existing demand to direct ordering
| Ser.vi | Delivery apps | |
|---|---|---|
| Commission on direct orders | 0% | Typically 25–35% |
| Customer data | ✓ Yours | ✗ Theirs |
| Branded storefront | ✓ Yours (app is optional marketing) | ✗ Their marketplace |
| Repeat customers | ✓ You own the relationship | ✗ They own the app |
| On-demand delivery | ✓ Can dispatch DoorDash drivers | ✓ Yes (on the order) |
| POS software subscription | $0 monthly | Not a POS |
| Contract | OO: none. POS: unless financing | Varies by platform |
What you get with direct ordering
An online ordering system built so restaurants keep the order — and the customer.
0% commission
Direct online orders through Ser.vi have 0% commission. Delivery apps typically charge 25–35%.
You own the customer
Every order can capture customer info with opt-in permission. Build your list instead of renting it from a marketplace.
Your branded storefront
Customers order from your storefront — not a generic marketplace listing. A branded mobile app is available with optional marketing plans. Marketing is separate.
Delivery without giving up the order
Add delivery on demand. Ser.vi can take delivery orders and automatically send DoorDash drivers to pick them up.
QR self-service
QR code order and pay at the table or counter, connected to the same menu as online and POS.
Optional marketing plans
Save & Promote $249/mo, Grow & Retain $449/mo, Inspire & Connect $749/mo — SEO, ads, email, and a branded app.
Keep DoorDash for new demand
DoorDash, Uber Eats, and Grubhub are still useful when a diner who has never heard of you opens the app and finds you. That marketplace demand is demand you do not already have. Ser.vi does not claim to replace that discovery overnight.
If you do not do in-house delivery, you will want to continue with delivery apps to provide that service. What Ser.vi is for: guests who already know you — regulars, Google searchers, people who would have called anyway. Take those orders on your branded site at 0% commission instead of sending them through a marketplace that typically takes 25–35% and keeps the customer data.
On-demand delivery can still use DoorDash drivers for fulfillment. Ser.vi takes the order; a DoorDash driver can pick it up. You are not choosing between “delivery” and “direct.” You are choosing who owns the repeat customer.
Also an Uber Eats and Grubhub alternative
Same category, same commission problem, same Ser.vi answer
Uber Eats alternative for restaurants
Uber Eats is a delivery marketplace. Restaurants looking for an Uber Eats alternative without marketplace commission use Ser.vi for direct ordering — 0% commission, your branding, your customer list. Keep Uber Eats listed if it still brings guests you would not reach yourself.
Grubhub alternative with no commission
Grubhub is the same model: the app owns the diner. A Grubhub alternative with no commission means taking pickup and delivery orders on your site. Ser.vi online ordering is 0% commission; optional marketing plans help those guests find you on Google instead of only inside the app.
Own the order. Keep the relationship.
Online ordering has no contract. The POS has no contract unless you want hardware financing. Online ordering runs on your compatible tablet and printers; the POS runs on our hardware. See pricing.
Direct online orders
0% commission vs delivery apps that typically charge 25–35%.
Customer convenience fee
A small fee at checkout, paid by the customer, covers platform and card processing. $0 monthly POS subscription.
Marketing when you want it
Optional Save & Promote $249/mo, Grow & Retain $449/mo, Inspire & Connect $749/mo.
Setup
Ser.vi guarantees a 1 week setup from the time all required information is received.
“I'm busier than ever. Customers love the ordering and the app. Customers come in and say they have an online order and we just hand it to them. It's fast and easy since it's already paid.”
Gaetano Gisone
Rosa's Pizzeria
Questions restaurants ask
- Is Ser.vi a DoorDash alternative for restaurants?
- Ser.vi is a zero-commission direct online ordering platform. Direct online orders through Ser.vi have 0% commission, so the restaurant keeps the order total. Delivery apps typically charge 25–35% commission and keep the customer data. Ser.vi is for owning repeat customers and avoiding commission on existing demand.
- Is online ordering really zero commission?
- Yes. Online ordering is free to you at 0% commission — you keep the order total. There is no monthly fee and no contract. Marketing is separate. Delivery apps typically charge 25–35% commission and keep the customer data.
- Does Ser.vi replace DoorDash, Uber Eats, and Grubhub?
- If you do not do in-house delivery, then you will want to continue with the delivery apps to provide this service. DoorDash, Uber Eats, and Grubhub are still useful for demand restaurants do not already have. Ser.vi can take delivery orders and automatically send DoorDash drivers to pick up the orders.
- Can I still use DoorDash drivers for delivery?
- Yes. Ser.vi can take delivery orders and automatically send DoorDash drivers to pick up the orders. Direct orders stay on your branded storefront at 0% commission.
- Is there a contract?
- Online ordering has no contract — you can cancel any time. The POS also has no contract unless you want hardware financing. If you do, the hardware comes with a term agreement. If you don't need financing, there's no POS contract either.
- How much does Ser.vi cost?
- Online ordering is free to you at 0% commission — no monthly fee, no contract. Marketing is separate. The POS is nothing out of pocket: a 3.0% + 20¢ convenience fee that your customer pays at checkout. Optional marketing plans are Save & Promote $249/mo, Grow & Retain $449/mo, and Inspire & Connect $749/mo.
See direct ordering on your menu
Free personalized demo. No commitment, no credit card. Online ordering has no contract.
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