Commission-free online ordering for restaurants
Take orders on your own branded storefront at 0% commission and no monthly fee. The guest pays 5% at checkout, per our pricing page, so it costs you nothing out of pocket. No contract. Marketing is separate.
What commission-free online ordering means
Commission-free online ordering means the ordering platform takes no percentage of your order. With delivery apps, the restaurant pays a commission of 25–30% on every order. With Ser.vi, the restaurant pays 0% commission and no monthly fee for online ordering. The guest pays 5% at checkout, which covers card processing and the platform. You keep the order total.
Who pays what on a direct online order
| Ser.vi online ordering | Typical delivery app | |
|---|---|---|
| Commission the restaurant pays | 0% | 25–30% |
| Monthly software fee | $0 | Varies by plan |
| Fee the guest pays | 5% at checkout | Service and delivery fees set by the app |
| Contract | None for online ordering | Varies |
| Customer data | Yours | The app's |
| Menu | Same menu as your POS | Separate from your POS |
Ser.vi vs Delivery Apps
Why restaurants are switching to direct ordering. Read our comparisons: DoorDash alternative, ChowNow alternative, Toast alternative, and GloriaFood alternative.
| Ser.vi | Delivery Apps | |
|---|---|---|
| Commission fee | 0% | 25–30% |
| Who pays the fee | Guest pays 5% at checkout | Restaurant pays commission |
| Customer data ownership | Yours | They own it |
| Branded experience | Fully branded | Their brand, not yours |
| Menu | Same menu as POS | Separate from your POS |
| Mobile app | Optional marketing plan | Their app |
| Monthly fees | None for ordering | Fees + commissions |
| Delivery option | On demand | Yes (costly) |
Everything You Need to Win Online
A complete online ordering system built for restaurant owners, not investors
Your Branded Storefront
Customers order from your own branded ordering page — not a marketplace listing. SEO website and ads are optional marketing, billed separately.
Optional Branded App
A branded iOS and Android app is available with optional marketing plans — it is not part of free online ordering. Marketing is separate.
On-Demand Delivery
Add delivery without driver costs. We connect to delivery networks at no extra monthly fee. Delivery fees are paid to the delivery provider, not Ser.vi, starting at $6.50 plus tip.
Nothing Out of Pocket
Online ordering is free to you at 0% commission. The guest pays 5% at checkout, which covers processing and the platform.
Customer Database
Every order captures customer info with opt-in permission. Build your marketing list automatically.
Real-Time Reporting
See your sales, popular items, and customer trends in real time from any device.
From single location to
multi-location chain
Ser.vi grows with you. Whether you run one restaurant or twenty, the platform handles it all from a single dashboard.
Weekend menus
Automatically switch to your weekend menu on Friday. No manual updates needed.
Multiple locations
Manage all locations from one dashboard with separate menus and reporting.
Pickup lockers
Integrate with order pickup lockers for contactless, efficient order pickup.
Catering orders
Support large catering orders with advance scheduling and bulk pricing.
*Based on a restaurant doing about $6,000 a month in direct online orders that would otherwise pay 25–30% delivery-app commission.
Questions restaurants ask
- What are commission-free online ordering systems?
- They're ordering systems a restaurant runs on its own branded storefront, where the platform takes no percentage of each order, unlike delivery apps that charge the restaurant a commission. Costs still exist (card processing, software, delivery), so check who pays them. With Ser.vi, the restaurant pays 0% commission and no monthly fee; the guest pays 5% at checkout.
- Is Ser.vi online ordering really commission-free?
- Yes. Ser.vi takes 0% commission on your online orders and charges no monthly fee for online ordering. The guest pays 5% at checkout, per our pricing page.
- Who pays the 5%?
- The guest pays it at checkout. It covers card processing and the platform, so online ordering costs the restaurant nothing out of pocket.
- Is there a contract?
- No. Online ordering and POS software have no contract. Hardware is separate.
- Does it work with my POS menu?
- Ser.vi online ordering uses the same menu as the Ser.vi POS, so you update items and prices once.
- Do I need new hardware?
- Online ordering runs on your compatible tablet and printers. Hardware for the POS is separate; ask about payment options on a demo.
- Is a branded app included?
- A branded iOS and Android app comes with the optional Grow & Retain marketing plan and above. It isn't part of free online ordering. Marketing is separate.
- Can I take catering orders?
- Yes. Ser.vi supports large catering orders with advance scheduling and bulk pricing.
Start taking commission-free orders
See your own branded storefront live in a free personalized demo. No commitment, no credit card.
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