Google lets restaurants turn off ordering providers on their profile

Based on a LinkedIn post by Google's Lisa Landsman, Google's help and partner policy pages, and reporting by Search Engine Journal. As of Nov. 5, 2026.

What happened

Restaurants can now choose which third-party ordering providers appear on their Google Business Profile, Google's Lisa Landsman said in a LinkedIn post on Oct. 28. Landsman is Google's head of industry engagement and SMB success, according to Search Engine Journal.

"Instead of submitting requests to individual delivery platforms to remove or disconnect a feed, you can now manage and opt out of specific providers directly from your dashboard," she wrote. The control covers ordering options shown on Google Search and Maps.

A screenshot in the post shows a "Manage provider" panel with a "Show provider to customers" option and separate switches for pickup and delivery, Search Engine Journal reported. Asked in the comments which countries have the feature, a Google product manager replied "all," according to the same report.

Google's help page for managing food ordering options now documents those switches. As of Nov. 5, 2026, it describes "Show provider to customers" with separate controls for pickup and delivery, and says updates typically publish on Search and Maps within a few hours.

Why it matters to you

Ordering links on a Google profile send diners to whichever provider they click. Providers can also show up without the owner adding them. "Third-party providers who state they have authorized relationships with your business are automatically listed on your profile," according to the help page. You can control whether each provider appears for pickup or delivery under "Show provider to customers," the same page says.

Google's policy for ordering partners, last updated Oct. 19, says: "All partner integrations are enabled by default, but a merchant may disable a partner at any time." Search Engine Journal reported that an earlier version of that page gave providers five business days to process an owner's opt-out request. The current page still requires providers to remove a restaurant that asks, and to remove restaurants that suspend or end their service within 5 business days.

Landsman also made a case for keeping some providers on. "Diners often stick to the platforms where they hold active subscriptions or stored payment details," she wrote. "Giving them choices can mean capturing an order that might otherwise go elsewhere."

What to do

Landsman suggested owners "check your profile, review your active ordering channels, and ensure every link leads to an accurate menu" (Landsman). Here's how, using Google's help page as of Nov. 5, 2026.

1. List every provider on your profile. Open your Business Profile, go to Food ordering, and look at each provider listed for pickup and delivery. Note any you don't recognize or no longer use.
2. Turn off the ones you don't want. Select the provider, open "Show provider to customers," and turn off Show for pickup, Show for delivery, or both. To hide a provider completely, turn both off. The help page says you can turn them back on at any time.
3. Keep your own ordering link on the profile. Use "Add a link" to add the address of your own online ordering page, according to the help page.
4. Make your link the preferred one. The help page lets you set a provider or link as preferred, with separate settings for pickup and delivery.
5. Leave ordering on if you want any links shown. The help page says the "Accept orders on your profile" setting only appears if you previously turned off food ordering. Turn it back on before you manage individual providers and links.
6. Check again later. Partner integrations are on by default under Google's policy, so a provider you haven't seen before can appear. Review the list from time to time.
7. Test each link. Tap through from Google Search and Maps on a phone and confirm the menu, hours and prices are current.

Turning off a provider on Google controls what diners see there. Google's pages don't say it changes your agreement with that provider, as of Nov. 5, 2026. Check your contract for anything about how the provider lists you.

Details may change; we'll update this piece as companies publish more.