When does GloriaFood shut down?

GloriaFood's own website says it will reach end of life on April 30, 2027, and that Oracle remains committed to supporting existing customers through that date. Check your GloriaFood dashboard and Oracle's emails for the authoritative details on what stops working.

Is Ser.vi free like GloriaFood?

Not in the same way. Ser.vi has no monthly fee and no commission on online ordering. Guests pay a 5% fee on online orders. On POS orders the restaurant pays 3.0% + 20¢ by default; you can pass it to customers with a cash discount program. The POS runs on your existing iPad; Ser.vi hardware is optional. Marketing plans are optional and billed separately.

Does Ser.vi charge commission on online orders?

No. Ser.vi does not take a commission on direct online orders. There is a 5% fee added at checkout on online orders, which is paid by the guest and covers processing and the platform.

Can guests order and pay from a QR code at the table?

Yes. Ser.vi QR self-service lets guests scan a code at the table or counter, order, and pay from their phone with no app to download. Orders print to your kitchen printer. We provide QR codes, table toppers, and counter stickers.

Do I need new hardware to take online orders?

Online ordering can run on your own compatible tablet and printers; we confirm compatibility before you start. The POS runs on your existing iPad, or on Ser.vi hardware offered on terms. Ask about payment options on the demo.

How long does setup take?

Ser.vi states a one-week setup from the time all required information is received. Ask for the specifics for your menu and locations on the demo.

Blog / October 8, 2026 / Updated October 18, 2026

GloriaFood alternative

A GloriaFood alternative before the April 30, 2027 shutdown

GloriaFood has announced end of life for April 30, 2027. If your ordering button, widgets, or table QR codes run on it, you have a deadline and about seven months to move without losing orders. Here is a checklist, an honest fee comparison, and where Ser.vi fits.

Request a Demo See online ordering

Ser.vi direct online ordering storefront for restaurants

What has been announced

The GloriaFood website carries a service update: GloriaFood will reach end of life on April 30, 2027, existing customers stay supported through that date, and Oracle does not offer a direct replacement. The notice names a third-party provider, FoodAmigos, as one option for moving.

For exactly what stops working and which export options exist, use your GloriaFood dashboard and Oracle's communications. They are the authoritative source, not this page. What follows is a practical plan that works whichever tool you choose.

A seven-step move-out checklist

Do these before you switch, whichever platform you pick.

Save your menu. Items, descriptions, prices, modifiers, photos, and hours. Export what the dashboard allows. Screenshot or copy the rest.
Save your customer list and order history while you still have access. Check what your dashboard lets you download, and what it does not.
Write down your rules. Delivery zones, minimum orders, fees, scheduled-order settings, and active promo codes.
Find every place your old link lives. Website buttons, Google Business Profile, Yelp, Facebook, Instagram and TikTok bios, printed menus, flyers.
Plan for table QR codes. If your printed codes point to a GloriaFood link, they will need replacing.
Run both systems for a few days. Place test orders on the new one, check the tickets print, then move your links.
Tell your regulars. A short post and a sign at the counter with the new ordering link.

Starting in the autumn leaves room to test properly. Waiting until April leaves none.

Ser.vi vs GloriaFood

GloriaFood column is what GloriaFood says on its own website. Ser.vi column is our pricing page.

	Ser.vi	GloriaFood
Status	Available now	End of life April 30, 2027
Commission on direct orders	0%	None advertised
Fee on online orders	5% added at checkout, paid by the guest	None advertised on the free ordering features
Monthly software fee	None for online ordering or POS software	None for the free ordering features
Contract	None for online ordering or POS software	Not stated
QR table ordering	✓ Order and pay at table or counter	✓ Table QR codes
POS	Integrated POS: 3.0% + 20¢ per transaction, paid by restaurant (can pass to customers with cash discount program). Runs on your existing iPad; Ser.vi hardware is optional.	Optional premium feature
Table reservations	Coming (not available today)	✓ Reservation system
Branded mobile app	Optional, in the Grow & Retain marketing plan ($449/mo)	Optional premium feature

The honest difference: the fee

GloriaFood advertised free online ordering with no fees or commissions. Ser.vi is not the same deal, and you should know that before the demo.

Ser.vi takes no commission on direct online orders and charges no monthly fee for online ordering. Online orders carry a 5% fee added at checkout, paid by the guest. On POS orders, the restaurant pays 3.0% + 20¢ per transaction by default; you can pass it to customers with a cash discount program, and most of our POS restaurants do. The POS runs on your existing iPad; Ser.vi hardware is optional. Marketing plans are optional and billed separately.

The arithmetic on a $40 order: 5% online is $2.00 added at checkout for the guest. On the POS, 3.0% of $40 is $1.20, plus 20¢, for $1.40 — paid by the restaurant unless you use a cash discount program.

Whether guests accept a visible checkout fee is a real question for your restaurant. Delivery apps, by comparison, charge restaurants a commission of 25–30% on every order and keep the customer data. If a fee-free order button is all you need, look at other free options too and compare what each one charges and who pays. We would rather you pick the right fit than a surprise.

GloriaFood alternatives compared: fees, contracts and setup

This isn't a complete list. FoodAmigos is first because GloriaFood's notice names it. The others follow in alphabetical order. Prices are as of Oct. 7, 2026, and come from each company's own pages. Check them again before you decide.

FoodAmigos

Per-order cost:: No commission (pricing). Payment processing is charged on each transaction at "standard rates for the Restaurant's country," which are not published (terms, 7.2).
Who pays it:: The restaurant. Processing fees are taken out of order payouts, and whether guests pay a fee is not published (terms, 7.3).
Monthly fee:: $35 per restaurant, with the first month free for GloriaFood customers. FoodAmigos says "your exact price is confirmed on the migration call" (pricing).
Contract:: None. "Monthly cancellable, no lock-in" (pricing).
Hardware:: Works with "standard thermal printers, including common EPSON models" (GloriaFood migration page). The device needed to receive orders is not published.
Setup and menu migration:: No setup fee. "Setup and migration from GloriaFood are included," and FoodAmigos says "most restaurants are live within days" (pricing).

Also from FoodAmigos' pages: The $35 plan includes marketing, promotions and loyalty tools. Optional add-ons are a branded mobile app ($19 a month) and a website builder that uses artificial intelligence ($29 a month) (pricing). Restaurants with 20 or more locations pay $25 a month per location (terms).

If you came to GloriaFood through a reseller: Your fees are set by your agreement with that partner (terms, 5.1). FoodAmigos tells resellers they can charge a monthly subscription fee or "take a cut on every order" (reseller page). Ask your reseller what you would pay.

DoorDash Online Ordering

Per-order cost:: No commission. Payment processing is 2.9% plus 30 cents per order, according to DoorDash's Online Ordering page; its fee explainer, dated Oct. 21, 2025, puts the Starter package at 3.3% plus 30 cents, 0.4 percentage points higher.
Who pays it:: The restaurant (Online Ordering page).
Monthly fee:: None on the Starter package. Boost and Pro package fees are not published (Online Ordering page).
Contract:: Not published.
Hardware:: Orders arrive on a DoorDash tablet, an integrated point-of-sale (POS) system, email or phone (Online Ordering page). The tablet price is not published.
Setup and menu migration:: Existing DoorDash partners can set it up in under an hour, or DoorDash can activate it "within 2 business days" (Online Ordering page). Help moving from GloriaFood is not published.

Also from DoorDash's pages: The Online Ordering page describes the product as "included in your Marketplace package," meaning DoorDash's delivery app (Online Ordering page). The fee explainer lists 2.9% plus 30 cents for Boost and Pro.

Ser.vi

Per-order cost:: No commission. A 5% fee is added to the guest's bill at checkout, and it covers payment processing when the restaurant uses Ser.vi's merchant account. For restaurants that use their own processor, Ser.vi says it quotes "your platform rate separately" (pricing).
Who pays it:: The guest pays the 5%. The restaurant keeps the order total (pricing).
Monthly fee:: None for online ordering. Optional marketing plans, billed separately, start at $249 a month (pricing).
Contract:: None (pricing).
Hardware:: Online ordering runs on a compatible tablet and printers. The POS runs on your existing iPad, or on Ser.vi hardware, whose price is not published (pricing).
Setup and menu migration:: Ser.vi's team enters the menu for new restaurants. Setup is guaranteed within one week once Ser.vi receives all required information from the restaurant (pricing).

What we don't know yet

FoodAmigos' payment processing rate for U.S. restaurants, and what can change the $35 price on the "migration call." Not published.
Whether a restaurant can use its own payment processor with FoodAmigos. Its terms, 7.1 say it "may not," while its reseller page tells partners to "bring your payment processing."
Which DoorDash Online Ordering processing rate applies to Starter, and whether restaurants not on DoorDash's delivery app can use it.

What a GloriaFood-style restaurant gets with Ser.vi

Online ordering, QR ordering, and an optional integrated POS on one menu.

Your own branded storefront

Customers order from your branded ordering page, not a marketplace listing. No contract for online ordering.

QR order and pay

Guests scan, order, and pay at the table or counter. No app download. Orders print to your kitchen printer.

You own the customer list

Every order captures customer info with opt-in permission, so you build your list instead of renting it.

Delivery option

Add delivery on demand through delivery networks we connect to, without driver costs. Delivery fees go to the delivery provider, not Ser.vi, starting at $6.50 plus tip.

Weekend menus, multiple locations

Switch to a weekend menu automatically on Friday. Manage multiple locations from one dashboard.

Use your own tablet and printers

Online ordering runs on compatible equipment you already have. We confirm compatibility before you start.

Who Ser.vi fits, and who it may not

Likely a good fit

You want online ordering, table QR ordering, and possibly a POS on one menu. You are fine with a guest-paid checkout fee in exchange for no monthly software bill. You also want to stop paying delivery-app commissions on orders you can bring in directly. See how that works in our DoorDash alternative guide.

Maybe not

You need table reservations today (they are coming, but they are not available yet). You want zero fees of any kind on every order. Or you are happy with a basic order button and want to spend nothing else. Compare other tools on total cost, and read our ChowNow alternative and Toast POS alternative guides for how we frame other models.

Five questions to ask any replacement

Including us.

What is every fee, and who pays it? Commission, monthly software, processing, and checkout fees are different things.
Is there a contract or setup fee? And what does leaving cost?
Can I take my data with me? Menu, customers, and order history. Learn from this shutdown.
Does it cover how I actually sell? Pickup, delivery, table QR, counter, catering.
Who do I call when it breaks on a Friday night? Ask what support looks like.

Questions restaurants ask

When does GloriaFood shut down?: GloriaFood's own website says it will reach end of life on April 30, 2027, and that Oracle remains committed to supporting existing customers through that date. Check your GloriaFood dashboard and Oracle's emails for the authoritative details on what stops working.
Is Ser.vi free like GloriaFood?: Not in the same way. Ser.vi has no monthly fee and no commission on online ordering. Guests pay a 5% fee on online orders. On POS orders the restaurant pays 3.0% + 20¢ by default; you can pass it to customers with a cash discount program. The POS runs on your existing iPad; Ser.vi hardware is optional. Marketing plans are optional and billed separately.
Does Ser.vi charge commission on online orders?: No. Ser.vi does not take a commission on direct online orders. There is a 5% fee added at checkout on online orders, which is paid by the guest and covers processing and the platform.
Can guests order and pay from a QR code at the table?: Yes. Ser.vi QR self-service lets guests scan a code at the table or counter, order, and pay from their phone with no app to download. Orders print to your kitchen printer. We provide QR codes, table toppers, and counter stickers.
Do I need new hardware to take online orders?: Online ordering can run on your own compatible tablet and printers; we confirm compatibility before you start. The POS runs on your existing iPad, or on Ser.vi hardware offered on terms. Ask about payment options on the demo.
How long does setup take?: Ser.vi states a one-week setup from the time all required information is received. Ask for the specifics for your menu and locations on the demo.

See your menu on Ser.vi

Free personalized demo. No commitment, no credit card. Bring your GloriaFood menu and your questions about fees.

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