Faster Counter Service
Eliminate lines and capture more orders. Supports both staff entered and guest self-service orders.
Great for food trucks.
Bars ~ Coffee Shops ~ Food Trucks ~ Food Halls ~ Delis ~ Cafe/Bakery ~ Ice Cream Shop
Mobile order and pay to skip the line that you and your guests will actually want to use.
30%
Increase in
Sales
Capture all the orders in the line, by allowed customers to scan and order instead of waiting in long lines.
50%
Reduction Of Wait Times
Repurpose staff from order and payment taking to preparing and expediting orders for faster, more efficient service.
$4
Increase in Order Value
Guest can order any where, any time in or near your venue. Guests are not in a rush at the counter and often make larger orders with upsells.
Don’t lose customers to long lines
Are you seeing your customers walk out when your lines are long?
Introduce a QR code for self service where your lines begin and let guest skip the line and order with their phones.
Guests can order any where, any time in or near your venue. All orders are paid upfront.
Engaging Customer Signage
One system for staff and self service
Unlike other QR ordering platforms that require you to also have a separate POS system.
Ser.vi Staff Ordering provides standard POS functionality for walk-up counter service that integrates seamlessly with our self service platform.
With ser.vi Staff Ordering, staff can also take orders at the counter, alongside guests using self service ordering.
Easily take physical credit cards with one or more payment terminals, as well as cash payments.
A guest tip interface is provided and cash discount and payments fees are automatically applied.
Ser.vi Staff Ordering runs on any android tablet, or for more robust requirements we offer the ser.vi Touch line of restaurant Hardware
Learn more about ser.vi Touch Hardware Solutions
Don’t lose control of expediting
Our built-in pager system allows you to notify your customers even if they walk off.
Guests can track their order in the order tracker right in your ser.vi menu.
Each order is automatically assigned a pager and listed on a dedicated screen in our staff app for expo and pager activation. When activated, guests will receive SMS message as well as a unique, personalized one time proof of pickup that will appear in their mobile menu.
For fast expediting, ser.vi prints an expo ticket for each order placed. For loss control, once the order is picked up, staff can dismiss the proof of pickup.
One system for staff and self service
Unlike other QR ordering platforms that require you to also have a separate POS system, Ser.vi Staff Ordering provides standard POS functionality for walk-up counter service that integrates seamlessly with our self service platform.
With ser.vi Staff Ordering, staff can also take orders at the counter, alongside guests using self service ordering.
Easily take physical credit cards with one or more payment terminals, as well as cash payments. A guest tip interface is provided and cash discount and payments fees are automatically applied.
Ser.vi Staff Ordering runs on any android tablet, or for more robust requirements we offer the ser.vi Touch line of restaurant hardware.
Learn more about ser.vi Touch Hardware Solutions
Robust Hardware
Learn More about Ser.vi Touch Hardware
Convert seating area to self service
If you run your orders out to guests, you can enable self service order and pay at the table with our Smart Table Toppers to create more enjoyable dining experience that drastically reduces or eliminates lines at the counter.