Slow service ruins a great experience. It costs you money and wastes your guests time.
With ser.vi's proprietary Active Tables Screen your staff can see which tables still need service and which ones are using self service. So they can prioritize service where it is needed.
Every aspect of ser.vi has been crafted to give restaurant owners and operators control over the guest experience.
Ser.vi helps us deal with staffing issues, and it's upselling is amazing for our business.
Ser.vi allows us to replace our printed menus and assist our staff
Ser.vi is invaluable when we are short staffed and busy. It allows us to continue to provide excellent service and keep revenues up when we otherwise could not.
Our servers have more time attending other needs, providing better customer service to all guests.
No. Ser.vi works along side any POS system. Ser.vi provides a stand alone app you run on a standard android tablet that connects to your existing kitchen and bar printers.
No. While you can approve each order if you want. Ser.vi also easily runs in hands-free mode, automatically accepting and printing each order.
You still provide personal service. You actually get to spend more time with guest that want to talk to you without ignoring or depriving other guests of service. Because most guest will place their orders and pay in ser.vi without needing staff attention. Do greet guests and explain your new amazing ordering and payment options. They will be thrilled.
Ser.vi will connect payments to your specific merchant service account. This means guests pay you directly, just like when you process a payment on your existing card terminals. You will receive funds in 1 to 2 business days.
We get this question a lot. But it does not actually happen. Guests at the same table will order within a couple of minutes of each other. But on average while you receive more orders, and you will get them faster, orders do naturally spread out on their own.
We handle it for you. Just send us your menu as a PDF or any other file format you have and our team will design and enter your menu content for you. Once entered you can request changes in real time via whatsapp or SMS. And your staff will be able to 86 any item and bring it back with 1 click in the staff app.